Privacy policy

Effective Date: July 30, 2024

Ease Aura
Law Gate Road, Phagwara, Punjab, India

1. Introduction

Welcome to Ease Aura. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.
  • Cookies and Tracking: We use cookies to enhance your experience on our site. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To process and deliver your orders.
  • Customer Support: To provide customer service and respond to inquiries.
  • Marketing: To send promotional offers, newsletters, and updates (only if you have opted in).
  • Improvement: To analyze and improve our website and services.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Companies that help us deliver our services, such as payment processors, shipping companies, and marketing platforms.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to certain legal requirements.
  • Opt-Out: Opt-out of marketing communications at any time.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee the security of your information.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Ease Aura
Law Gate, Phagwara, Punjab, India
Email: support@easeaura.in
Phone: +(91) 8360331023